Scaling our offerings in business process, IT and document outsourcing gives us a diversified portfolio that helps mitigate declines in equipment sales and supplies.
The company is also slowly moving into the business processoutsourcing, or BPO space, with a recent deal with ING bank in the U.S. Cognizant will be working with insurance claims processing for ING and hiring 1, 000 ING staffers and make them members of the Cognizant family.
It's been described as the inverse of traditional outsourcing because that aims to rid a company of noncore assets, whereas BPO requires the addition of technology and process.
The Internet and its related technologies have made the process of outsourcing manufacturing so efficient that the effects on American jobs have overwhelmed the jiu-jitsu economic process of turning a negative thrust into a positive outcome.