They dealt with playground equipment, electrical or plumbing warehouses and many came from our customer support and training department.
We are in active contact with our Customer Support operations and are aware of a small number of instances of material separation.
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So, I am not only telling the MyAssist story from the point of view of the technology provider who is happy that this business who is branding themselves based on providing exceptional customer care has chosen our customer care product to support their efforts, I am telling it from having experienced what this can mean first-hand.
Additionally, this agreement provides support for our important iDEN customer base while we begin executing our Network Vision plan.
And the only way to do that is by earning a high level of customer trust in our product and our support of it.
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Our goal is to ensure that we help and support each customer in making the right decisions.
The increase is primarily related to marketing to drive new customer acquisition and new personnel to support expansion of our product assortment and order growth.
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Our shore-side customer care team and ship's medical team are providing support as necessary.
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Throughout that first week, we continued to provide critical services such as customer service, help desk, technology operations, and finance support for our global enterprise.
"We are encouraging users to call us any time with questions by placing our tech support line and serial number on the front panel, " said Mike Zimmerman, vice president of customer care, in a prepared statement.
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