We discussed the evolution and impact of the organization, their unique approach to development, their secret to successful collaborations, and much more.
He took the chief's job about a year before the Sept. 11, 2001, attacks and oversaw the agency's evolution from a traditional crime-fighting organization to one that embraced an anti-terror mission.
While it may be tempting to base it on what other companies have tried successful, you need to understand the history and evolution of their implementation to determine how it may apply to your organization.