Consider how IT management is handled today by most organizations: when capacity, configuration or performance issues are detected, a ticket typically must be filed and then handled by multiple people as it flows through numerous procedural steps before the problem is remedied.

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When it encounters an outage, bottleneck or other performance issues, it will flag the problem to an engineer and then monitor the steps the engineer takes to remediate the issue.

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And as common web sense goes, users are easy to frustrate or even quick to leave over site performance issues or minor blips in web services.

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We were confident that none of the other finalists would candidly address the performance issues or detail the risks involved.

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But you need to determine if you're contributing to the problem by ignoring solvable performance issues, being confrontational or enabling the bad behavior.

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In what has become a polarised argument, other vital issues such as the quality of teaching or evaluations of school performance have hardly been broached.

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Performance issues can take many elusive forms, with firing usually due to a cultural or personality mismatch.

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