Thank you, John. (Applause.) Now I'd like to open it up for questions.

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And now I'd like to bring Jared back up to the stage, and he's going to open it up for questions.

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So with that, what I want to do is I just want to open it up for any questions, comments, concerns that people have.

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And with that, let me open it up for your questions.

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The open set-up makes it easier for customers to solve their own questions and helps sales associates offer smarter, more efficient service, says Fiorentino.

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