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But misery, or in this case, ineptitude, loves company for retail only marketers were not the only group with such a low aggregate acumen of their Most Valuable Customers (MVCs).
FORBES: Move up http://i.forbesimg.com t Move down
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Employees need to feel comfortable speaking up and sharing ideas with their teams and broader peer group, which is only cultivated through a well-developed culture of openness.
FORBES: 7 Beliefs of a Leader Who Will Never Be CEO
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American coach Bob Bradley's side boast nine points from their first three matches in Group G, with only the winner going through to the third and final round of African qualifying later this year.
CNN: Japan forced to wait for 2014 WC berth
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France finished bottom of Group A with only one point to bring an end to their miserable campaign.
BBC: World Cup 2010: South Africa proud of team - Parreira
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Celtic now travel to face Rapid in their final group match five days before Christmas, with only bragging rights at stake.
BBC: Missed opportunities for Mowbray
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Ivory Coast needed only a point from their match with the bottom-placed team in African qualifying Group E but found themselves a goal down in the 64th minute when Jacob Ngwira put the hosts ahead at the Kamuzu Stadium in Blantyre.
CNN: Drogba helps Ivory Coast qualify
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The Swedes will play Canada, who are the only team in Olympic history to reach the semi-finals with a perfect nine wins from their nine group matches, in Thursday's semi-final.
BBC: GB men's curlers out after losing to Sweden
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The victory not only advances Uruguay to four points and to top of the table ahead of their final group game with Mexico, but gives them their first World Cup finals victory since a group stage win over South Korea at Italia 90.
BBC: South Africa 0-3 Uruguay
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Of course, Scotland and their rivals need fewer than that because they are in a group of only five teams, with most comprising six.
BBC: Fixtures first test for Scotland manager Craig Levein
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Though their busy schedules dictated that they were playing only their second gig as a quartet, they played together with the instinct of a long-time working group.
NPR: Newport Jazz 2008: The Monterey Quartet