Last year I experienced a physical condition which made it difficult and sometimes impossible to turn my head to the right and only through an intense effort could I just barely see out of my right eye.

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The difference was dramatic and, because the media is abuzz with commentary about body language, eye contact, succinctness, and assertiveness, I will confine my comments to only one aspect of preparation: facts.

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But what also caught my eye was one of the supporting cast, a man who was probably second only to Steve Jobs in restoring Apple's fortunes after the co-founder's return to the company.

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