The solution was to implement an automated, online public record-tracking system run in a cloud-based instance of Dynamics CRM.

FORBES: Not Your Father's Government

Or the team at Citizen and Immigration Services, the old INS, which in just 90 days, replaced its opaque application process with a transparent tracking system that allows people to check their status online, better and cheaper.

WHITEHOUSE: "Doing What Works" Transcript

According to the tracking firm, Windows 7 was the operating system powering 41.6 percent of the computers that were online during the month of June, an increase of 1.1 percentage points over the previous month.

FORBES: Move up http://i.forbesimg.com t Move down