And she saw no downside to online enrollment.

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At the time of the sale, Cengage profits were suffering, according to Bloomberg, because of a decrease in college, career and professional school enrollment and lower inventory stocking in bookstores and at online retailers.

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For enrollment information call (800) 428-4237 or visit JPMorgan online at www.adr.com.

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Ms. Ott, an enrollment-benefits manager for an insurance company, entered her credit-card number online, and was charged the fee upfront.

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