One case involved a patient in the West Midlands who died unexpectedly and there have been reports of calls going unanswered and poor advice being given.

BBC: Seven 'potentially serious' NHS 111 helpline incidents

By one line of thinking, it should have been an easy case, because the patient was said to have died of an arrhythmia, a type of heart problem that Vioxx has not been shown to cause.

FORBES