Software, he predicted, would search the networks, locating information and collating it to help you make a buying decision, even haggling on your behalf with the seller's software.

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And, you need tools that can empower the customer-facing agents to act on your behalf when interacting with your customers.

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Even with your closest contacts, "the better you present yourself, the more creative they are likely to be with their thinking on your behalf, " she says.

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Imagine having a software agent that could automatically do scheduling on your behalf, surveying your calendar and fitting a session with the personal trainer into each week, followed by a massage, with enough time afterward to get dressed and hotfoot it to your next meeting.

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Entice them to connect with these friends via the internet on your behalf.

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All of that help is free, with the exception of the book and any direct expenses incurred on your behalf.

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