Almost seven weeks since Al Hutchinson announced he was to quit as police ombudsman the search for his successor is still at the planning stage.
Lloyds TSB Bank had the highest number of PPI cases referred to the ombudsman of any institution during the second half of the year, but the ombudsman found in the customers' favour in 86% of the cases against the bank.
Wright , the ombudsman for the ROA, who also works as a judge advocate officer.
These made up nearly three-quarters of the 283, 251 new complaints sent to the ombudsman during the six months.
However, only 5% to 10% of all PPI complaints ever make it to the ombudsman, the service said.
Only a small percentage of complaints progressed to the Ombudsman, the General Medical Council or became medical negligence claims.
The Ombudsman has the legal power to award compensation to consumers if appropriate.
It calls on the European Parliament to help "ensure that the Commission will respect the duty of sincere co-operation with the Ombudsman in the future".
The ombudsman noted the board had agreed to implement his recommendations.
Mr Hutchinson said he accepted the recommendations of the recently-published Criminal Justice Inspectorate report on the office of the Ombudsman including the suspension of historical enquiries.
The ombudsman said the surgeon, referred to as Mr Y, had acted with good intentions but raised concerns at the "resistant and defensive attitude to my investigation".
Mr Ford said he agreed with the comments made by Mr Hutchinson regarding the damage done to the Office of the Ombudsman by the need to deal with legacy issues.
Those objecting will have no avenue of appeal to the Minister, although they will be able to appeal to the Ombudsman on the grounds of maladministration in the usual way.
The new powers are a reflection of the increasing role of the ombudsman in the health service complaints system since 1996, when that body was allowed to investigate matters of clinical competence for the first time.
Because the advice in question was given to you in 1983, you would unfortunately not then be able to turn to the ombudsman or the Financial Services Compensation Scheme - these bodies were set up as part of the investor protection framework that was set up five years later in 1988.
"We are very disappointed with the number of PPI complaints that have been referred to the ombudsman service, and we are actively addressing this with the ombudsman, " said Martin Dodd, customer services director at Lloyds Banking Group.
And the Parliamentary Ombudsman, the Joint Disciplinary Scheme (a disciplinary body for accountants) and the Actuarial Profession, a trade body, are all conducting separate investigations into the case.
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These problems had been known about for some time, but two devastating reports, one from the Parliamentary Ombudsman, the other from the Citizens' Advice Bureau, forced the government to acknowledge that all was not well.
What discussions have you had with the Financial Services Ombudsman about the Bank of Ireland decision?
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Americans now spend a combined 6.1 billion man-hours completing their taxes each year, according to a report from the Office of the Taxpayer Advocate, which plays the role of ombudsman within the Internal Revenue Service.
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" The paper's ombudsman reported the response was so great that the newspaper "quickly got overrun.
Almost immediately, the newly empowered telecoms ombudsman blew the whistle on a simultaneous price increase by mobile-phone operators.
The ombudsman found in the customer's favour in nearly two-thirds of cases.
The ombudsman also criticised the health board for presenting him with two opposing views on the surgery, from Mr Y and the clinical director.
"The Ombudsman emphasises that the Commission's attitude is detrimental not only to inter-institutional dialogue, but also to the public image of the EU, " the report said.
Previously, the retirement of a doctor meant the end of any inquiry by the ombudsman, while the doctor concerned could still work as a locum treating patients.
Last week, the ombudsman ruled that the insurer failed to inform people who became Equitable customers after 1998 about the full extent of liabilities on guaranteed annuity rate policies.
These included aging network supports (such as the Eldercare Locator, the ombudsman program, the National Center on Elder Abuse, and several counseling programs aimed at helping seniors enroll in benefits programs).
He decided to take his case to the Financial Ombudsman Service (FOS), but they decided that there was no evidence to suggest the policy had been mis-sold and the Ombudsman's initial response was to say that they were not inclined to uphold his complaint.
And he called for the appointment of an independent Ombudsman for the armed forces.
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