The nurse manager gets an e-mail message three hours into the shift with detailed information about hand hygiene rates, and again at the end.

FORBES: Super Bowl Sanitation: "Washed Up" Giants Outpoint Docs

"It was battle conditions, " said Fran Butler, a nurse manager.

CNN: RELATED

The researchers sent a questionnaire to the senior nurse manager of every major accident and emergency department in the UK. A total of 227 questionnaires from 261 departments were returned.

BBC: Hospitals 'unready' for chemical alert

At work, "I have the opportunity to learn something new every day" by listening to doctors and pharmacists, says Ms. Taylor, 50, who has been promoted to acting nurse manager.

WSJ: People Who Never Miss a Day of Work

The place where that skin came from, called the "donor site, " often causes a lot of pain, but heals within two to three weeks, said Jill Sproul, nurse manager at the Burn Center of the Santa Clara Valley Medical Center in San Jose, California, who did not treat Jackson.

CNN: Scalp burns painful, need urgent care

Indeed, at a family practice in Sherman, Tex. before buying a Piccolo, the nurse and office manager often stayed until 8 p.m. calling patients with such information.

FORBES: 200 Best Small Companies