As The New York Times reports, some people are complaining that the company is acting tooslowly and not doing enough, failing to try to cut down in sugar in carbonated beverages, for instance.
Complexity can however be used as one of many reasons for doing nothing, moving tooslowly to change or not fully including those who use and depend on services.
Perfectly possible, say oil experts, except that not enough is being invested to maintain old fields, and decisions on the new ones are being taken tooslowly.