But the really amazing thing this is that both Krugman and the rioters are wrong, not just in their opinions and ideology, but also about basic facts.

FORBES: English Riots, Faux Austerity, and Krugman's Fairy Tale

It seems to me there are two basic mistakes we make when apologizing, and both of them have to do with not really taking responsibility for having done something wrong.

FORBES: Apologize or Lose Your Customers