None of the minor miracles Lundqvist pulled off in his 36-stop afternoon would convince them otherwise.

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At a retail banking conference a few years ago, speakers were extolling the value of one-stop shopping, although when questioned it turned out none of them relied on a single source of financial services.

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Without my glasses, I could read none of the signs or sub-titles, so Louis would read them out loud until I quietly asked him to stop.

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