Ofwat's chief engineer, Bill Emery, insisted there was no crisis in the sewerage network but said a monitoring system had been put in place to forewarn of collapsing sewers.

BBC: NEWS | Programmes | File on 4 | Neglected sewers threaten floods

With its own communications network, Cemex was no longer dependent upon the then-chaotic Mexican phone system.

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Improvements to the network would also mean that many homes with poor or no broadband will have access to a system operating at speeds at or above 2Mbps.

BBC: Norfolk and Suffolk broadband deals worth ?71m signed

Andrews Square, senior managers sweated the details in marathon sessions, telling Goodwin that he had no choice but to drop RBS' smaller, simpler IT system into the Nat West's giant network--that was the way big IT mergers were done.

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