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It sends SIM cards to deliver its service, all online, so it has low prices, and operates with no customer service or call centers, and (sorry to say) almost no advertising.
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Stanway points out that Wal-Mart has no experience running call centers, and says that Home Depot (nyse: HD - news - people ) would likely have an easier time setting up such a business.
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Outsourcing no longer means staffing low-end call centers, or processing online catalog orders.
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Roger Hoadley, spokesman, said there had been "no drastic increase in activity" at the company's call centers.
WSJ: Mutual Funds Seeing a Muted Reaction
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Phil Neugebauer, spokesman at Allianz Global Investors, said that Allianz's call centers, which also handle customer inquiries for subsidiary Pimco's mutual funds, reported "no greater than normal volume" of calls Monday.
WSJ: Mutual Funds Seeing a Muted Reaction