Many of you know that I'm a community college professor, and I've had the great privilege over the years of teaching countless nursing students -- and I have to tell you, they're always my A students.

WHITEHOUSE: The White House

And I always tell my students that it is just as important to be able to detect the presence of discrimination as it is to detect when discrimination is NOT present.

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When I ask my Wharton MBA students to name companies that are truly customer-centric, Amazon is always near the top of the list.

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