We have complex technologies and manufacturing procedures, multi-stream product discovery and development processes, intricate partnerships with suppliers and customers.
The department's multi-discipline team "had neither the appropriate ethos nor processes in place to allow it to function effectively", the report said.
Barclaycard is a multi-brand credit card and consumer lending business which also processes card payments for retailers and merchants and issues credit and charge cards to corporate customers and the UK Government.
These multi-billion dollar industries have enabled companies to remove huge costs by standardizing processes, and essentially taking people OUT of the equation.