He was impressed with what Estonia calls e-government: the idea that mouse-clicks, not queues outside offices, are the best way for citizens to meet the state.

ECONOMIST: Estonia and Slovenia

It works like this: After downloading a tiny bit of software, users mouse over any word on any Web page, within any e-mail, within any document, hit the "Alt" key and automatically get an Answers.com page with information described above.

FORBES: The Best Internet Innovation In Years