And the most important lesson I learned as an AmeriCorps member was how to leverage resources and individuals to do just that.

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The most important lesson I learned from a mentor was the best things happen when you make people who do different things talk to each other.

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Mr. Graff says the most important lesson he has learned is how to be flexible, including allowing employees to work unconventional hours and to check in from home or a coffee shop.

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"I think the most important lesson to be learned is that you just can't take things for granted when you get a warning sign that people's lives could be endangered, " he said.

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