He describes a scenario in which a team from several agencies meets in the virtual space to monitor maps of agents' locations on the ground in Afghanistan in real time, communicating both with each other by teleconference and video feeds in the virtual room and simultaneously with the ground agents via mobile devices.
Insphere has also extended much of the functionality of its solution to mobile devices, which helps agents work deals on the road or more rapidly respond to client inquiries while on-the-go.
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Elsewhere, agents have access to mobile lighting units, as well as hand-held infra-red cameras akin to night-vision goggles.
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Giving your customer service agents insight into the mobile customer experience will significantly increase customer satisfaction, retention and order values.
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M-PESA, launched in 2007, provides banking transactions without the need to visit a bank branch by using mobile phones and 19, 500 agents where customers can deposit and withdraw money, pay bills, purchase airtime and transfer money to other users and nonusers.
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Agents can also share their Mobile Business Cards wirelessly with Near Field Communication (NFC) using Vizibility's plastic Mobile Wallet Card.
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Leveraging our peer-to-peer technology we became the central hub linking the many banks and THEIR proprietary mobile wallets to the trusted payment delivery agents to solve the looming inter-wallet communication nightmare ahead of time.
Agents can easily share their new Mobile Business Cards using Passbook on their iPhones as well as with QR codes printed on business cards, listings and other sales materials.
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Ms Henifin told agents they had been monitoring police radio communication on a mobile phone when they heard a report of a shooting and left the area, according to the complaint.
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