Insphere Insurance Solutions did just that as they use Microsoft Dynamics CRM across all facets of their business.
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However, Microsoft Dynamics CRM online is directly aimed to gain market share mainly at the expense of Salesforce.com.
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Insphere also uses Microsoft Dynamics CRM to provide a graphical funnel interface to its agents for intelligent lead management.
FORBES: Insurance Companies Adopt CRM Tools To Boost Productivity
After deploying Microsoft Dynamics CRM, it was simply a matter of letting her team do what they do best.
Addressing these challenges, we have, over the last three years, deployed Microsoft Dynamics CRM to 92 of our 125 agencies.
This is a problem for Microsoft Dynamics CRM, which does not have anything close to a social content platform, Wettemann says.
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Our first step was setting up a Microsoft Dynamics CRM On-line environment.
That is exactly what MKB Bank did by using Microsoft Dynamics CRM.
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As a Microsoft Dynamics CRM partner since 2003 we leapt onto their new cloud based service when it was released this past January too.
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My daughter and I recently had a great opportunity to work together on a school project where Microsoft Dynamics CRM played an integral role.
They are likely using Microsoft Dynamics CRM, which integrates directly into Microsoft Outlook to provide client contact, proposal management, and team coordination and collaboration capabilities.
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Microsoft Dynamics CRM is also helping us be more accountable.
Many insurance companies are using Microsoft Dynamics CRM for an ever-broadening range of business scenarios including risk analysis, financial planning, policy enforcement, agent training, property management, and other key business areas.
FORBES: Insurance Companies Adopt CRM Tools To Boost Productivity
The company chose Microsoft Dynamics CRM Online because of its integration with other Microsoft products, like Office365, and used the switch as an opportunity to refine its approach to work and to teamwork.
Microsoft Dynamics CRM can help you get there.
FORBES: Insurance Companies Adopt CRM Tools To Boost Productivity
Sun National Bank did exactly that, using Microsoft Dynamics CRM robust workflow capabilities to increase cross-selling rates by 20%, reduce time to approve loans by 80%, and reduce time to market for new products by 67%.
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The first is Microsoft Dynamics CRM.
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Yes, Microsoft Dynamics CRM 2011, debuting Monday in a cloud version and then next month in the on-premise and partner models, is getting close to Salesforce.com in terms of features and functions, says Nucleus Research VP Rebecca Wettemann.
And recently Microsoft Dynamics announced another breakthrough, saying that its CRM product will be available across browsers and platforms, and unveiling a native Microsoft Dynamics CRM Mobile, meaning it too can be used on iPads, iPhones and Android devices.
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In an effort to modernize its citizen services and to consolidate legacy systems that had been developed over the years to support them, the city embarked on an initiative to develop a modern citizen services platform (CSP) with Microsoft Dynamics CRM.
At Microsoft we are all-in when it comes to the cloud and if you are looking for an integrated cloud business solution, the Microsoft Dynamics CRM Online or Microsoft Dynamics NAV 2012 cloud solutions might be a good place to start.
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Garanti Pension and Life used Microsoft Dynamics CRM to establish a 360-degree customer view and streamline key processes, which, in turn allowed them to reduce customer service resolution times by 75%, improve sales efficiency by 25%, and ultimately increase the average customer contribution rate by 43%.
FORBES: Insurance Companies Adopt CRM Tools To Boost Productivity
Read about more companies that have seen the light, or learn more about how next generation CRM solutions from Microsoft Dynamics can help your organization.
Microsoft Dynamics has been working to integrate social functionality into its ERP and CRM systems.
Microsoft just announced it will be stepping up its release cycle too to twice yearly for Dynamics CRM.
Microsoft claims there are 22, 000 customers and over 1.1 million users of its Dynamics CRM product (which is built inside of Outlook in addition to having a web interface).
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