Getting a fix for BubbleBoy and his ilk should rate as the top concern for most Microsoft customers right now.
CNN: ASIANOW - Asiaweek | Intelligence | Technology: Bill and the BubbleBoy
Because of the blackout, some 60 million Hotmail users worldwide can't access their e-mail, Microsoft customers can't download software updates or get online support and MSNBC.com has no audience.
That means Microsoft customers will generally react to damage to their systems and bottom line with a grin-and-bear-it attitude, because it's easier to stick with what you have than rip out the works and start over.
For Microsoft customers, the great news is that we acknowledged this shift several years ago and began laying the foundation for it with our investments in public cloud offerings such as Windows Azure and by integrating private cloud technologies into our existing Windows Server 2008 R2 Hyper-V virtualization and System Center IT management offerings.
Microsoft said customers would get replacement cords within two to four weeks from the time of order.
Microsoft warned customers this week that two critical vulnerabilities in its Windows operating system are being actively exploited by computer crooks to take over users' computers.
Through a collaboration between Verizon and Microsoft, customers who are Xbox LIVE Gold members and who subscribe to both FiOS TV and Internet service will be able to view select live channels through their Xbox consoles.
ENGADGET: Verizon details live FiOS TV service for Xbox 360, Kinect controls on tap
"With Surface, the dynamic between Microsoft and its customers changes, forever, " he wrote in a research note.
And maybe just as important, for him, NetSuite is grabbing Microsoft's customers.
Goldman Sachs said Microsoft needed to do more to court consumers rather than the corporate customers that are Microsoft's major source of profits.
He drew a contrast between the discounts that Microsoft offered its corporate customers and its refusal to do so for average consumers.
"Microsoft and IBM tell customers 'Don't worry, we'll take care of you'--but then they try to sell them something new, " he says.
Revenues are up nearly 4, 000% in the past three years, and A10 has picked up customers like Microsoft (Nasdaq:MSFT), Box and Worldwide Wrestling Entertainment (NYSE:WWE).
FORBES: A10 Networks: Powering Some of the Biggest Tech Trends
The government was suing over allegations of threats and tactical maneuvers Microsoft made with its customers to discourage them from installing rival browsers on PCs.
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At GM, he consolidated SAP systems, which should give him more clout with customers "Microsoft has wanted to be viewed like IBM--a strategic enterprise vendor, " Helm says.
Meanwhile, the folks behind open-source software are growing more upset as they see companies aligning themselves with Microsoft to give their customers a free pass against that possibility.
After some complaints from customers, Microsoft reassured users that it is investing in its display ads solution and improving the customer targeting technology available to advertisers as well as making the overall design easier to use.
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So that's pressure by Intel to support incompatible chipsets, outrage by Dell and Wal-Mart that the Vista Capable program was confusing customers, Microsoft executives saying they had been "personally burnt" by Vista, and now what looks like a huge NVIDIA driver problem -- who knows what else is going to come out of this lawsuit?
ENGADGET: NVIDIA drivers responsible for nearly 30% of Vista crashes in 2007
The company has done dozens of business jets in the past decade for customers ranging from Microsoft Corp.
Customers can contact Microsoft Customer Support if they have any questions.
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For over a decade now, Microsoft has heard from its customers about the need for robust security when it comes to its operating system.
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Microsoft was forced to pursue customers in less expedient fashion.
Sun's OpenOffice.org project should be ready by October and will not only give users access to open-source code but will also provide filters to allow Sun customers to use Microsoft's rival products.
Microsoft is incensed that Google is giving away Android, claiming that Google has not cleared Microsoft patents utilized by Android and is unable to indemnify Google customers against intellectual property suits, presumably to be brought by Microsoft.
Microsoft said it passed on to customers its lower cost for supplying Office 365.
Many customers are sticking with Microsoft's older software, Windows XP, rather than buying Vista at retail.
But if customers feel better about Microsoft's increased role, its support partners are not all so optimistic.
As I describe in a recent Forbes Magazine story, Netsuite is winning over customers from Ellison enemies Microsoft and SAP.
FORBES: Larry Ellison's Netsuite Takes On Foes (And Himself)
With Microsoft trying to please its legacy customers, and Apple abandoning its own with barely a thought, bloatation had become a sore point between the two.
Downgrade rights are common in Microsoft licensing terms and conditions and customers who buy large volumes of Windows operating systems have always been able to roll back to previous versions.
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