Nor do phones seem to ring much anywhere on the suburban Microsoft "campus, " a cluster of 35 low-rise buildings, lawns, white pines and courtyards that resemble those of a state polytechnic college.

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"If someone wanted to grow here into a major campus--like a Microsoft or a Google--we couldn't accommodate them, because there's not enough room, " says Ceil Cirillo, director of economic development for the city.

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Although Mr Eller and Ms Edstrom offer some enjoyable vignettes of the horrors of life on the campus in Redmond, where Microsoft resides, the book suffers from Mr Eller's exclusion from the senior executive inner-circle.

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By the summer of 1999 MSN was in such lousy shape that Microsoft's Steve Ballmer transferred his office from the main campus to MSN's site a couple of miles away.

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Companies like American Eagle Outfitters, HP, Microsoft and Target hire college kids to wear their logos and promote their brands around campus.

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So, Microsoft decided to share what it has learned from its own experience dogfooding the new OS around the Redmond campus (and likely beyond).

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