On the Republican side, you show up, you meet your neighbors, you hear a pitch for each of the candidates, you can nominate your neighbors if you want, nominate your own favorites.

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And the question I have for you today is this: What is each -- what are each of you going to do to meet that responsibility?

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But if you meet every person in your city, get to know each of their general habits, and keep track of everyone's plans, you could guess when they might break out into song and dance as a group.

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If you are sent a list of people attending the event ahead of time, look each person up and highlight those you would like to meet.

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At each step of their journeys, your customers judge the experience on three levels: how well you meet their needs, how easy you are to do business with, and how enjoyable you are to do business with.

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