The good news is that social media has arrived to give us a stealth mode that can be used to deflect calls to your community of users or, when appropriate, enable you to intercept service issues and fix them quickly.
Some in the German media have accused Bahlsen of orchestrating the theft as part of a stealth marketing campaign, but the company has vigorously denied that claim.
Despite rumors that this actually represents a stealth exit for Berry, the spokesman insists he will remain with the Huffington Post Media Group as a full-time employee.