Prof Mark shared results of one of her experiments into work in four different types of organizations: an investment management company, a medical software company, an aerospace engineering firm and a scientific research organization.

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Mr Wiedeking attributed the firm's resilience this time to good engineering, management and distribution.

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While in Japan visiting customers, I met a brilliant project leader for a Japanese engineering firm who told me about how she has eliminated project-related emails by using their project management software.

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