They paid tens of billions of dollars in management fees, consulting fees, performance fees and trading costs.

FORBES: An Easy Way to Reduce State Debt

We provided free consulting on modern management practices to a randomly chosen set of treatment plants and compared their performance to the control plants.

FORBES: Does Management Matter?

Nearly 60% of human-resources executives graded their own performance-management systems a C or below, according to a 2010 survey by Sibson Consulting Inc. and WorldatWork, a professional association.

WSJ: Performance Reviews Lose Steam