Tech support personnel might have to go desk to desk to do fixes, or perform maintenance on e-mail servers that have become clogged with virus-generated messages.
It has also meant redefining the business: from offering a vast emporium of maintenance and repair products to providing e-commerce consulting and site maintenance to manufacturers of industrial supplies.
Details should be provided on how the maintenance visits will be carried out (i.e. number of repeat visits per year, involvement and on-site training of local tide gauge operators, costing etc.).