She confirmed that there would be a "reprieve" from any stamp price rise in the run-up to Christmas, stating that Royal Mail will charge 2011 prices for festive mail in 2012.
One of the only exceptions was the Rixos Hotel, where government minders came to check their e-mail (and charge their cell phones, as the power shortages got worse).
She said if was "imperative" the resident received his mail earlier, he had the option of setting up a mail collect service, allowing customers to "collect their own mail" free of charge.
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And once she got to the offices she'd stop at the mail room and find out who was in charge of food service and corporate entertaining.
Frank Appel, chief executive of German mail and logistics group Deutsche Post DHL, took charge of the company in February 2008 after his predecessor Klaus Zumwinkel stepped down following a personal tax evasion scandal.
He decided the way to build a true community paper was to mail it to every single home in the area and charge nothing for it.
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The company would mail letters through the post rather than attend in person and charge a fee for the privilege even though the demand would say a bailiff had called themselves and attended.
Dozens of people have been arrested in criminal investigations into phone and e-mail hacking and police bribery, and police asked prosecutors last week to charge at least eight people.
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Separately, Mr Crozier has argued that the Royal Mail's universal service obligation - under which it is required to charge a single price to deliver letters anywhere in the UK - should be relaxed in order to help it compete in the deregulated market.
The specific nature of the charge was one felony count of conspiracy to commit wire fraud, mail fraud and false statements.
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