Lumba says that in this challenging economy, enterprises and small businesses need to keep employee morale, motivation, initiative, productivity and retention remain high.
Lumba believes this points to evidence that companies must focus on the recognition not the rewards, reinforcing desired behaviors that contribute to positive business results.
With over 10 years at Rideau in marketing, client services, and recognition program design, Jennifer Lumba has a grasp on the impact of employee recognition like no one else.