Since there is little evidence that people intend to buy multiple tablets, each new iPad owner represents a lost customer for these firms.
The incident followed dozens of cases where banks and other financial institutions have lost customer details - whether through negligence or criminal activities - both in the UK and around the world.
"If they don't go to your direct site, you can kind of say you lost the customer, " he said.
In early 2000, the company lost its customer-centric orientation.
In 1992 the firm faced a setback when it lost its biggest customer.
This would be a major hit to the bottom line, as Netflix would need four new streaming users to compensate for every DVD customer lost, Wible said.
Penney lost its core customer during the transformation.
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In 2011, it lost its then biggest customer, supermarket chain Asda, when that work was won by Delta Group.
The civil servant who was in charge of water privatisation, Sir Patrick Brown, has told the BBC that the customer "lost out" when the industry was privatised in 1989.
Cintas has lost replacement charges if a customer loses or damages a towel or garment.
Comcast lost 117, 000 video customer in the quater, reducing the total to 22 million.
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She said even a customer who had lost three of her pets in the fire had asked her to consider rebuilding the cattery.
The flip side of this is that lousy customer service is a lost opportunity.
Goldman has lost at least one German bank customer and regulators in the U.K. are now investigating.
Is it number of customers called, time with customers, number of customer surveys, recommendation scores, lost sales reports?
While Europe and Japan had continued to innovate, Detroit lost its way altogether, becoming disconnected from customer feedback as consumer preferences shifted.
Meanwhile, this small business lost something much bigger: a great customer.
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Gray said the DoJ should avoid the abstract tying argument (which it lost in an appeals court) and stick to customer harm.
What they lost in complexity they are looking to pick up in global customer sales.
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To gain a new customer is much cheaper than getting one back you lost.
Several of the brokers working at Sky had histories of customer complaints, regulatory run-ins and and lost arbitrations.
Back then, when Martha the Human Brand was found guilty on all counts, the brand lost a good deal of trust among her then-loyal customer base.
Sears recently invested in a Big Data program to improve customer loyalty and regain some of the ground the company has lost to Amazon.
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Netflix lost more than half its value in the stock market and provoked a customer revolt after announcing its plan to separate the streaming and the DVD sides of the business.
The customer was a stock trader, but a stock trader who had lost his job.
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With his own cash he opened his first store but lost money until he began offering 2-for-1 coffees to increase customer loyalty.
When that happens, customer relationships are often destroyed, sales revenue tumbles, jobs are lost, executives are fired or forced to resign, bankruptcy can occur, and it can even lead to indictments or jail time.
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In 2002 Canterbury lost a contract to supply patties to Burger King, at the time its largest customer.
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