He was looking for an answer to a question that was vexing him: how could he break into China's tightly controlled entertainment business?

WSJ: Katzenberg Unveils China Film Project

After confirming once again that all the photos that my friends and Ars readers had sent in were still online, I reached out to Facebook once again, looking for an answer as to why this is still going on nearly three years after the company first promised it was "working" on the issue.

CNN: SHARE THIS

Are you looking for an unbiased answer to your own financial question?

FORBES: 5 Common Myths About Life Insurance Needs

Are you looking for an unbiased answer to a financial question?

FORBES: A "Loophole" to Access Your 401(k)

"Everybody is just looking for an easy answer, " he says.

WSJ: It's a Lonely Quest for Land-Tax Fans, But, by George, They Press On

When a customer contacts an enterprise, he or she is looking for the right answer to a specific question.

FORBES: Enterprise Social Media: It's All About The Customer

As a more relevant comment, prediction number 5 may be an answer for many of the smaller providers in the industry looking to compete against the established veterans who are in the middle of a competitive price war.

FORBES: 7 Predictions for Cloud Computing in 2013 That Make Perfect Sense