Simply put, reverse logistics is the ability for a customer to return something to you.

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It launched its Vietnamese website last September, its first foreign foray and a test for its ability to run logistics and marketing outside China.

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They mastered the ability to have great logistics and infrastructure to deliver products once they got ordered.

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But for many years, Tesco had a superior ability to organise the logistics and processes behind their supermarkets, raking up substantially higher profits in the process.

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