Microsoft envisions a feature on its Live.com Web service that would allow consumers to opt out of seeing certain ads or to ask to be contacted only at certain times.

FORBES: Magazine Article

Microsoft (nasdaq: MSFT - news - people ) envisions a feature on its Live.com Web service that would allow consumers to opt out of seeing certain ads or to ask to be contacted only at certain times.

FORBES: Don't Let The Customers Drive

Internet access will become common in retail stores and the trend will continue toward online customer service, with "live" salespeople ready at their computer keyboards to assist visitors at retail Web sites.

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