Shake their hands, look them in the eye, listen to their problems.

WSJ: Cicero, Dirty Tricks and the American Way of Campaigning

"Next week we will speak to hundreds of young people about the impact of knife crime and violence and to listen to their concerns and ideas to end the problems, " he added.

BBC: Two boys

If the leaders of today listen to those of tomorrow, they might just find some solutions to their problems.

FORBES: The Next Generation of Leaders

Mirchandani uses both concepts to listen and learn about everyday experiences staff have with customers, as well as their solutions for client problems.

CNN: Spending quality time with staff