Sprint Data Link comes with a 99.9% availability service level agreement (SLA) and is supported on a vast array of 3G- and 4G-capable devices including handsets, tablets, laptops, mobile broadband cards, hotspots and M2M embedded modems.

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He needs to stand behind the link he made between the safety of police officers and the ready availability of firearms.

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For one, it's not clear how long the two-cell lithium ion battery will last, and pricing or availability are missing from the brochure (at the source link).

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From my experience, there are a few good ways to do that: make online self-service links prominent on your website and always offer them anywhere you provide your customer support number, integrate online help throughout key processes, promote Web and self-service resources in telephone hold messages, let call center agents notify customers of self-service options, and reply to email questions with the link to self-service content to re-enforce self-service availability.

FORBES: Eight Steps To Great Customer Experience (Part 1)