It can take smart hiring to a new level, but never ever forget that hiring is the bottom line in HR and leadership.

FORBES: 5 Attributes of a World-Class Workforce

Once HR and line managers have generated a thoughtful and more inclusive list of key players (usually 30% to 45% of all employees), they can begin to prioritize groups and individuals for targeted retention measures--in our experience, 5% to 10% of the workforce.

FORBES

Expertise management is beyond HR departments or line management alone.

FORBES: Shifting The Imperative From Knowledge Management To Expertise Management

This redesigns the classic model of leadership and talent development from the assessments of HR departments and line management into one that is more visibly in the hands of the employees.

FORBES: Shifting The Imperative From Knowledge Management To Expertise Management

Much of the evidence shows that HR practices do indeed have bottom line value.

FORBES: In Praise of HR: The Soft Stuff Can Actually Lead to Some Hard Competitive Advantage