He is a bit of a Carl Hayman type, a good scrummager with a big work-rate, and good lifting ability at the line-out.

BBC: Zinzan Brooke column

Supporters of the stay-and-fix-it approach say it encourages retailers to play a more-active role in lifting standards, increasing the odds factories will fall in line.

WSJ: Retailers' Dilemma: Ax or Help Fix Bad Factories?