The savvy staff has learned that communication is the key to a happy relationship, and one evening, a solicitous waiter divulged that a simple design flaw is the cause of those onerous waits: the kitchen is too small to keep up.

NEWYORKER: Brooklyn Crab

She punched a few buttons on the computer display of her cash register, electronically communicating our special order to the kitchen, and gave me a table stand with a number on it to identify us to the waiter responsible for serving the tables.

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