But by focusing on existing customers, especially large ones, these companies kept themselves blind to the changes that wiped out huge, profitable revenue chunks.
FORBES: The accepted wisdom that the customer is king is all wrong.
Raikes rattled off trouble spots, exposed inconsistencies among engineering groups, demanded responses and said what others had kept to themselves.
Its suburbs have a vibrant restaurant and cultural scene to match neighbouring Beirut, but locals have kept it to themselves.
Any customers who recognized the handsomest, best-dressed man in Washington kept it to themselves and did not disturb the famous actor.
Ms. FONTS: I think they probably kept it to themselves for a while because they didn't want to cause, you know, a huge outroar.
What they may not realize, however, is something that research psychologists have known (and kept mostly to themselves) for over two decades: there are two fundamentally different kinds of good.
He exposes in print what clubby archaeologists from Oxford and Cambridge have long known but kept to themselves: that Evans was a mediocre field archaeologist, who relied on his skilled, hard-drinking assistant, Duncan Mackenzie, to manage the Cretan workmen and build a chronology for the different phases of occupation and destruction at Knossos.
Its reasoning: Paintmakers have known about the dangers of lead since the 1920s but kept the information to themselves.
Banking officials kept the information to themselves because their companies were part of a government-sponsored scheme designed to promote the sharing of security information between banks.
You can't be absolutely sure, but it seems to me the benefit of doing this is overwhelmingly good that it meets the intentions of the persons who kept papers not to embarrass themselves or do harm to others.
People here have mostly kept order themselves in this town of 100, 000 to 150, 000.
But the ships themselves kept calling at ports around the globe, from Iran to the Far East, from Malta to Mexico.
He could not say whether the party would turn up to the Mitchell review, and his colleagues kept speaking for themselves.
Girls may be kept at home to care for a stricken relation, or they may catch it themselves at school.
As BMI's rivals came to discover the possibilities in country and roots music themselves, Preston kept the firm at the top of its game with groundbreaking, competitive moves.
That has led to concerns that the birds used to make the eggs themselves could succumb to bird flu. (The companies emphasize that the chickens are kept under extremely secure conditions.) There is research going on to use dog, monkey or human cell cultures to produce flu shots, but such production is five to ten years away.
The group, which argued Tuesday that its members be kept anonymous to all but the bankruptcy court judge in New York, were told they had to identify themselves by mid-morning Wednesday.
With the animals coming from zoos - some, reportedly, kept in poor conditions - the immediate outlook for the lemurs themselves was clearly positive, as they'd have forest to roam through rather than a cage to stare through.
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