• It suddenly finds itself trying to sell its gear to a new, less Internet-savvy customer.

    ECONOMIST: Cisco��s reluctant evangelist

  • Ellison knew when he acquired Sun that the explosion of the global Internet economy, the customer-engagement economy, the real-time-and-always-on economy, the Big Data economy, or the whatever-you-want-to-call-it economy, would trigger analytical and transactional workloads for Oracle customers that would crush traditional, non-optimized hardware and software combinations.

    FORBES: Why Oracle CEO Larry Ellison Is So Bullish on Sun Hardware

  • Customer resistance to Internet-only banking has slowed revenue growth.

    ECONOMIST: The hollow promise of Internet banking

  • The conversations were marked by phrases like "Internet time" and "customer-centric, " but fascinating as they were, no single peril emerged as the next Y2K. Instead, the experts veered from wild blue-sky prophecies to practical predictions of a more granular nature.

    CNN: Y2K isn't the only drain on corporate resources

  • But the deal between AOL and Unilever, the world's largest advertiser, will build on traditional ad arrangements by including clauses on sharing internet know-how, and knowledge on customer feedback and marketing, the firms said.

    BBC: Unilever and AOL seal 'landmark' ad deal

  • Kameo was exporting that information over the Internet, giving hackers credit-card numbers, customer names and other details.

    WSJ: Hackers New Target: Small Firms With Lax Security

  • Apple took notice and repurposed the messages to be used as data points for internal use, evidenced by a graph charting customer complaints about the ill-fated Internet service, MobileMe.

    CNN: Mark Milian,

  • The structure of the charges can vary depending on payment method (by direct debit, pre-payment meter, or credit transfer such as cheque), on whether it is an internet-only tariff, which part of the country the customer lives in, if the deal involves a fixed price, when the deal was launched, how long it lasts, and so on.

    BBC: Ed Davey announces 'four core tariff' plan

  • This means going to small-to-medium sized brick-and-mortar businesses and using the Internet to help them with customer access and retention.

    FORBES: How Innovation Works Is Surfing the Internet Wave in China

  • Many Internet-only banks based their business plans on the assumption of rapid customer recruitment.

    ECONOMIST: The hollow promise of Internet banking

  • Already, they have dumped customer-unfriendly brands, such as AOL, an internet portal, as soon as alternatives came along.

    ECONOMIST: Schumpeter

  • The latest results of the American Customer Satisfaction Index for retail and e-commerce show Amazon with a solid lead in customer satisfaction in both Internet retailing and across the entire department, discount and specialty retailer chain categories.

    FORBES: Connect

  • If the customer hits the button on a client's Internet site, Harte-Hanks also answers that, for another 75 cents a pop, sending out canned or, in some cases, human-written responses and saving clients from tying up their own people and computer systems.

    FORBES: The unsentimental publisher

  • If the customer hits the button on a client's Internet site, Harte-Hanks also answers that, for another 75 cents a pop, sending out canned or, in some cases, personalized written responses and saving clients from tying up their own people and computer systems.

    FORBES: The unsentimental publisher

  • Even mighty SBCCommunications, Efficient's largest customer, seems to be losing some of its enthusiasm for the high-speed Internet service.

    FORBES: Above the fray

  • Some new cloud-based solutions act as payment processors, as well as offering back-end customer relations management systems and the ability to accept mobile payments in the growing Internet economy.

    FORBES: The Durbin Effect

  • The latest addition to NETGEAR's family of high-speed 802.11ac wireless devices, the D6300 is designed to meet growing customer demand for a highly integrated WiFi ADSL modem router for better and faster wireless on Internet-enabled WiFi devices in the home.

    ENGADGET: Netgear D6300 mates 802.11ac WiFi with ADSL, risks one heck of a mismatch

  • As traditional retailers wring their hands over consumers flocking to the internet and its (often) low prices, one of the strongest and most under-utilized weapons they have is customer service.

    FORBES: 'Can I Help You?' Three Ways The Japanese Do Customer Service Better

  • As mobile data traffic continues to grow at a rapid pace, many mobile operators are transitioning from a 3G network to an all-internet protocol network, such as LTE, to manage the high volume of traffic and provide a high quality customer experience.

    FORBES: F5 Networks Picks Up Israel's Traffix

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