Successful crisis management, my colleagues at Control Risks always remind me, is part good planning and part intelligent improvisation.

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In an interview, the boss was particularly high on the company's imaging and printing business, not just as a cash-spewing consumer business, but as a sophisticated, computation-driven resource for big companies, much like the plans Cisco Systems has for intelligent routers and EMC is planning for storage systems that actively manage how documents are used.

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An experiment in industrial order and community planning, the neighborhood features a design that was intelligent in 1880 and "smart" today.

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In an interview, the boss was particularly high on the company's imaging and printing business, not just as a cash-spewing consumer business, but as a sophisticated, computation-driven resource for big companies, much like the plans Cisco Systems (nasdaq: CSCO - news - people ) has for intelligent routers and EMC (nyse: EMC - news - people ) is planning for storage systems that actively manage how documents are used.

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