Quintero has since become a member of Music Intelligence Solutions' advisory board, so he is bound to have a positive take on the service.

CNN: The Spirit of Music: The Science of Pop

Jimena Llosa, General Manager EMEA of Music Intelligence Solutions, claims the company has thirty to forty clients in the record industry in Europe and the U.S., but she says she cannot reveal who they are, citing privacy issues.

CNN: The Spirit of Music: The Science of Pop

This Big Data challenge requires solutions that can harness the intelligence from the data and deliver actionable intelligence to the business user.

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Privately held Five9 is a fast-growing player in this space and publicly traded Interactive Intelligence and inContact also have cloud-hosted solutions.

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In addition, insight from real-time intelligence can open up a whole new world of solutions.

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Autonomics encapsulate a range of artificial intelligence characteristics, such as observing and replicating processes performed by humans and communicating with solutions employed at other businesses for assistance.

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