The proposals to be brought forward would address the fact the police - who can already tell when, where and who made a mobile phone call or sent a text message - cannot always trace the origin of an email, a message sent via instant messaging or a phone call made over the internet.

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Skype is still one of the most widely used video call, video conference and instant messaging tools on the Internet.

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Skype works very much like an instant messaging program, but allows users to call people on their buddy list and have a voice conversation instead of a text-based chat.

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Google Talk (which I prefer to call g-chat) is the instant messaging service that accompanies Gmail and is singlehandedly responsible for decreasing workplace productivity by 5 to 50 percent.

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Personally, I would really like to see more umpire consultations after a close call rather than the knee jerk reaction for instant replay.

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Participants in a conference call could, for instance, branch off to have an instant messaging conversation in a small group, then return to the larger group without interruption.

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What if your claims or call center agent could seamlessly use real-time communication capabilities like instant messaging and video sharing or productivity features like mail-merge right inside of CRM?

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If instant replay was allowed in Major League Baseball and Joyce had the chance to overturn the call, he would have done so without hesitation.

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Using its Internet service and portal, AOL will provide a "management dashboard" to users, allowing them to view call logs, and will likely tie the product in to its email and instant messaging applications, says a spokesman.

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