Work is underway on initial tasks, including identifying and providing performance and customer satisfaction measurement tools to improve service delivery and more.

WHITEHOUSE: Hitting the Ground Running With the Digital Strategy

That is one of the conclusions drawn by researchers at Media Measurement Ltd, a London based social media analysis company who undertook an initial review of social media commentary on the verdict for me.

FORBES: Connect

Media Measurement analyzed social media data between the 3rd and 30th August to do an initial probe of the case and its fallout.

FORBES: Connect