Too often, systems for informationanalysis and process automation fail because they are not designed as a whole system with people and machines working in harmony.
One component of this project is development of a Hydro-meteorological data sharing informationsystem called PIFMIS. Main theme of PIFMIS aka knowledge platform is Hydro-meteorological data entry, analysis, and display of flood related information in a user-friendly way.
In the traditional model, CRM is a system of record: it tracks customer information and contact history, manages the sales pipeline, and enables detailed analysis of sales performance and customer data.