Nardelli has also toughened Chrysler's quality standards, making senior engineers responsible and hiring a "chief customer officer"--an industry first--to monitor quality assurance and be an advocate for the buyer.

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Chief executives throughout the oil and gas industry are now asking their operational leadership for assurance that similar accidents will never happen in their organizations.

FORBES

Working closely with enterprise customers and industry-leading solutions providers, Samsung developed a thorough quality assurance program.

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That assurance can't be given with integrity and confidence, because the industry has lost command over of its greatest source of vulnerability--its organizational culture and leadership.

FORBES

Smithfield and other pork producers in the U.S. follow a set of guidelines developed by the National Pork Board, an industry group, called the "Pork Quality Assurance Plus" program that governs the feeding and care of pigs.

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